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Niagara Multilingual Prevention/Education Problem Gambling Program

905-378-4647 x32503
[email protected]

All our services are free and particular attention has been placed on confidentiality.







This page is also available in: Inglese, Arabo, Cinese, Somalo

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Are the reasons for Ethno/Multicultural Communities and gambling different?

Whether people belong to ethno-multicultural communities or the mainstream culture, the reasons for gambling and the problems that can develop by it, are the same.

According to the Centre for Addiction and Mental Health (CAMH), people from different cultural backgrounds gamble:

· To socialize

· To escape problems and isolation

· To socialize with members of cultural groups

· To regain social status

· To celebrate religious festivals

In many ethno-cultural groups gambling is a way to socialize. However, many ethno-cultural communities have unique social and recreational activities as well as preferences for games. In the Italian community for example, card playing is very popular, whether at home or at social clubs. Children of Asian cultural background are taught to play the game Mahjong, or Fan-Tan, which is a traditional and very simple pebble-counting game. “Fan” means “to turn over” an object, which could be a cup or a bowl, and “Tan” means “spread out” the stones.

When talking about gambling and ethno-cultural groups we have to mention the issue of immigration –life in transition- This extra stress on newcomers and refugees may put them in a more vulnerable position to develop a problem with gambling. They may use gambling as an escape from feelings of loneliness, homesickness, sadness and anguish, and the effect that   these issues may have on every family member as well as the whole family as a unit.  It is also important to take into consideration the family roles and behaviours in their own culture and their own family, as well as their attitudes and  beliefs about gambling and luck.

It is also important to note that within the same ethno-cultural communities, many differences exist, mostly due to the following factors:

  • Type of Immigration Status
  • Time of Immigration
  • Level of Acculturation
  • Level of Education
  • Socio-Economic Status
  • Ability to get and feel involved in the :new” community
  • Social/Community  support

As cited in the 2006 report “The Human Face of Mental Health and Mental Illness in Canada”, Statistics Canada, (p34), all immigrants face resettlement stress or the challenge of settling in a new country.  Possible stressors include unemployment, poverty, isolation, language barriers, differing societal values, racism, and, in general  knowing how various systems-such as credentialing, employment, workplace, education and health-function.

People from different cultural backgrounds may use gambling to try to regain lost status, to feel part of the new community or part of the crowd and to feel that they belong. However, the social stigma that might be attached to gambling, within their own communities, may prevent gamblers who develop a problem from admitting that there is a problem and seeking professional help. As a result, there is greater stress on family members to deal with this problem and also to provide necessary health, financial and legal care, and what is consider cultural ly appropriate in regards looking for outside help e.g. counselling or t treatment.

The following are a few smart strategies to help family members to cope with issues of gambling and problem gambling

Smart strategies to prevent and protect family members:

  • Get Informed
  • Don’t Hide the Problem
  • Find the Right moment to talk about it
  • Support the family member or relative in making positive change
  • Find Professional Help and Family Support for yourself
  • Remember that change takes time

(Adapted from Within Limits, 2006 publication, Responsible Gambling Council of Ontario)

There may also be the issue of conflict of values between one’s own religious and cultural practices and the modern-western practice of gambling as entertainment, which is very common here in Canada.

Please see COSTI  Immigrant Services  publication “A Reference Manual on Problem Gambling for Newcomers Service Providers”, as an  example of  how perception about gambling, problem gambling and where to seek help are different for members of ethno-cultural groups.

Since gambling is a tourism attraction, many times there may be more opportunities for multilingual people to be employed within the gaming industry (Casinos, Bingo Halls, etc.). However, due to the availability/accessibility of gambling venues, there is also a high incidence of problem gambling within the gaming industry staff.

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Myths and Misconceptions

  • Gamblers have flamboyant, carefree personalities. (Some are, but others are quiet, introverted, and serious minded)
  • Gamblers enjoy risks in all areas of their lives. (Some are big risk takers, others are conservative in personal habits and work)
  • If you don’t gamble daily, you’re not a problem or compulsive gambler
  • You can be addicted to an activity. (Gambling can change one’s mood by affecting the biochemistry of the brain much the same way as alcohol or drugs)
  • Gamblers are thieves and criminals.  (Not true, but some gamblers may resort to criminal behaviour in desperation)
  • A compulsive gambler will bet on anything. (Problem gamblers generally have preferences and are not tempted by every type of gambling)
  • All compulsive gamblers want to lose. (are addicted to the act of gambling –they would rather lose than be out of the action)
  • Compulsive gamblers are week-willed, otherwise they would simply stop.

Test

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Question 1
Betting the same numbers for every lottery draw will help you win?
A
True
B
False
Question 1 Explanation: 
Nothing affects or improves your chances of winning because each number selection process is completely random. (Centre for Addiction and Mental Health, CAMH, “Random Event Knowledge Test”, Turner 2000)
Question 2
Is bingo a game of skill?
A
True
B
False
Question 2 Explanation: 
Although skill plays a role in playing many bingo cards at the same time, winning cards are determined by a random selection of numbers.

(“Within Limits” Annual Campaign, 2006, Responsible Gambling Council of Ontario)

Question 3
Knowledge of mathematics can help you win at lotteries?
A
True
B
False
Question 3 Explanation: 
Knowledge of math can help you decide if you wish to play, but it cannot help you predict the winning numbers. (Centre for Addiction and Mental Health, CAMH, “Random Event Knowledge Test”, Turner, 2000)
Question 4
Staying at the same slot machine improves your chances of winning?
A
True
B
False
Question 4 Explanation: 
Nothing affects your chances of winning because there is no action, on the part of the player, that will positively affect the outcome of a machine spin.

(Turner, N & Horbay, R. (2004). “How do slot machines and other electronics gambling machines actually work?”, Journal of Gambling Issues: eGambling)

There are 4 questions to complete.

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La Soco

Waa maxay dhibta wayn ee khamaarku? 

Khamaarku wuxuu u muuqan karaa sidii – in aanu dhib ka ahayn Ontario. Bakhtiyaa-nasiibyada, islot kaasinos, bingada khayriga, qori-tuuradka isboortiga iyo noocyo kale oo khamaar ah waxa jira qaabab badan oo dadku fursad uga helaan. Dadkuna waxay qaadanayaan fursadaha suuqa ciyaarta khamaarka dhawrka maaliyiin doolar gaara ee Ontario.

Dadka badankooda, khamaarku waa qaab xiise iyo nasasho oo ay lacag yar ugu guulaystaan ama asxaab isku bartaan. Dad kale, khamaarku wuxuu noqday xooga kala-geeya nolosha qoys, lacageed, shaqo iyo bulsho.

Goorma ayuu khamaarku yahay dhibaato?

Haddii badhaahaha guulaysiga wayni uu ka muhiimsanaanayo wakhti la qaadashada kuwa aad jeceshahay, haddii khamaarku saamaynayo hawlgudashada, ama haddii dayntu -xad dhaafayso una- muuqato inayna waligeed dhammaanayn, khamaarku wuxuu noqon karaa dhibaato.

Bartan waxa loogu talagalay inay – kusiiso macluumaad ku saabsan – waxa ay tahay balwadda khamaarka iyo in – la aqoonsado- calaamadaha –iyo astaamaha- noqon kara dhibaato.

Maxaan samayn karaa? 

La soco oo baro 

Ugu horrayn, baro –wax ku saabsan khamaarka- iyo faraqa u dhexeeya khamaarka iyo balwadda khamaarka.

Is-Waydii 

Qaado mid kamid ah imtixaanada – kuwaasi oo kujira – oo eeg haddii adiga ama qof aad danaynayso ay dhib haysato

Caawimo Hel 

Ka adkaanshaha dhibaato khamaar waxay noqon kartaa loolan dhab ah – laakiin fursaddu adigay kulajirtaa! Baro sida si badbaado leh loogu khamaaro iyo sida loogu caawiyo in qof aad danayso uu xad u yeelo khamaarkiisa. Haddaanad garanayn meel aad wax ka bilawdo, – websaytkan luuqadaha badan ku qoran – waxa si gaar ah loogu talagalay inuu kugu caawiyo luuqaddaada.

 

This page is also available in: English, Arabic, Chinese (Simplified), Italian

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Contact

Niagara Multilingual Prevention/Education Problem Gambling Program

905-378-4647 x32503
[email protected]

All our services are free and particular attention has been placed on confidentiality.







This page is also available in: الإنجليزية, الصينية, الإيطالية, الصومالية

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Where do we Gamble

There are many different types of gambling and gambling facilities:

  • Casinos
  • Charity Casinos
  • Race Tracks
  • Bingo Halls
  • Lottery and/or Tickets Outlets
  • Hospital Lotteries
  • Convenience Gambling
  • First Nations Gambling [casinos on reservations or territories, radio bingo]
  • Church and other fundraising games
  • Off-Track betting
  • Unsanctioned games such as cock fighting or dog races
  • Pari-mutuel Wagering [harness racing]
  • Simulcasting and Account Wagering [betting on boxing matches, horse races and other events occurring somewhere else]
  • Sports Wagering
  • Internet / On-line

Sometimes gambling takes the form of charitable fundraising. 50-50 draws, school raffles, service club draws, stag and doe parties, penny sales, hospital lotteries and other games might seem like a great way to raise money for a good cause. However, these types of games are just as addictive as other forms of gambling and can lead to the same problems for the gambler.

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Contact

Niagara Multilingual Prevention/Education Problem Gambling Program

905-378-4647 x32503
[email protected]

All our services are free and particular attention has been placed on confidentiality.







This page is also available in: English, Arabic, Chinese (Simplified), Italian

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Articles

Developing effective practices for ethno-cultural groups

According to the “Provincial Diversity Needs Assessment Report, Centre for Addiction and Mental Health, CAMH, 2004 report, service providers across the province indicated that many clients do not receive the health care they need, this problem is even worse for diverse communities, because of their unique needs and the additional systematic barriers they face in accessing services… most agencies that provide settlement services to new immigrants and refugees do not have the capacity to recognize and deal with clients’ mental health and/or addiction problems.  In addition, service providers often have difficulty referring non-English speaking clients for treatment, because very few facilities provide interpreters and/or programs and services in languages other than English.

In the same report, the shortage of culturally competent health care professionals, as well a general lack of cross-cultural understanding as a significant barrier to accessing services was indicated, participants in focus groups pointed out that there is relatively few primary health care workers and professional trained in regards diversity and cultural differences.  They also stated the need of appropriately trained doctors, nurses and other health care professionals.  Members of ethno-racial and cultural diverse communities indicated that their cultural and linguistic needs are not acknowledged or taken into consideration in the provision of treatment or services.  Most felt the need to express themselves, in their own language and in a culturally appropriate environment, to health professionals who could understand and respond in their language.  Many focus groups viewed racism and homophobia not only as significant barriers to service access but also as major contributors to lack of care, to inappropriate and improper care, and indeed directly to an increase in addiction and mental health problems.  Racism was identified as one of the barriers that prevent members of ethno-racial and cultural diverse populations from accessing mainstream services.

It was also noted in the above mention report by focus group participants, that in communities where casinos operate, there s an increased in mental health and addiction problems, with few new resources to address them.  Participants also noted the lack of community leadership, cohesion and inclusiveness, lack of funding and low policy priority, as well as lack of attention to social determinants of mental health and addiction affecting diverse communities.

To reduce gaps in services, the following are some of the recommendations that most focus groups participants noted were more important:

  • Provide culturally and linguistically appropriate programs and services and resources
  • Development of  more specific materials that are culturally appropriate, clearly written, removing clinical jargon, and in different languages, to inform diverse community about mental health and addiction education and services
  • The use of community radio, videotapes, cable TV, churches and religious institutions, as important routes for education, health promotion and communication.
  • Provide alternative approaches to mental health and addition services, such acupuncture, yoga, meditation, etc. vs too westernized and medication-focused existing programs
  • Re-train and hire foreign-trained physicians and other professionals
  • Share information among service providers that pertains to diversity, including inter-community best practices
  • Develop public awareness and media campaigns to reduce stigma in diverse communities.
  • Reach out and engage in partnerships with ethno-racial and cultural diverse populations

As A. Blaszczynski, concludes in his article “Gambling Problems in a Multicultural Society”, of a research done in Australia, “In order to achieve better outcomes for ethnic clients, therapists must accommodate cultural differences and specific cultural needs of ethnic clients.  The cultural background of ethnic clients provides hem with a context for actions and interactions with other.  This context will have embedded in it culturally based beliefs, values, attitudes and role requirements.  Awareness of the influence of culture will allow therapists to gain more relevant information from ethnic clients by asking more appropriate questions and allow for more culturally appropriate interventions.”

These practices must include:

  • Outreach
  • Developing partnerships and/or coalitions
  • Prevention and awareness programs
  • Counselling in various languages
  • Language- specific publications
  • Increased collaboration with service agencies working specifically with ethno-cultural groups, especially with Multicultural Centres and/or settlement service agencies. Groups in Ontario

In my successful working experience with members of ethno-cultural communities and their families, I have learned that attitude is more important than knowledge.   Our attitude can open the doors to connect and create a bond with our clients in receiving the message properly and engage in treatment, or it can block communication at both ends.  It is essential to form an essential culturally competent relationship with our clients.  Learn about your individual clients customs such as eye contact, greetings, what is permissible and what it is not, and how is the family decision making process.  Working in partnership and/or very closely with ethno-cultural communities is a key element for developing effective and alternative mental health practices to address the issue of problem gambling.  Building successful and lifetime alliances with ethno-cultural clubs and organizations, Multicultural Centres and other agencies serving newcomers are very important to build trust and be able to engage members of these communities

These are Tips that I used when working with members of ethno-cultural communities

  • Have a map of the world
  • Learn about your own culture and ethnicity
  • Enhance your office space with poster/articles/ornaments from other cultures
  • Speak with clear and simple language
  • Be aware of your body language
  • Be aware of your client’s body language
  • Introduce yourself 
  • Place special attention to your client name
  • Place strong emphasis on confidentiality
  • Avoid gambling and/or medical lingo, abbreviations, 
  • Be aware about your own biases and fears
  • Be respectful always
  • Be flexible
  • Show patience
  • If need be, please allow the presence of another family member in the counselling session, just as a support party, not as an Interpreter

If there is need to use an Interpreter, always look for the Interpreter Services and or Cultural Interpreting Services in your community.  These professionals are highly qualified, abide by a code of ethics, and most likely their particular language is their mother tongue, which will benefit the dynamics of the session.  Their role is to facilitate accurate communication between people of different languages and cultures. Avoid using family members, friends, or people who work in your organization and that have the language but not the training, certification, competence, fidelity, and impartiality as a Certified Interpreter.  This practice can cause confusion, waste of time, and extra stress for the client and service provider.  Place strong  emphasis in the confidentiality of the services.

Please follow the below guidelines when using an Interpreter

  • Make sure you have your client’s permission to use and Interpreter
  • Meet with Interpreter and/or Cultural Interpreter in advance to clarify roles
  • Allow extra time for session
  • Speak directly to your client
  • Speak clearly and in shot sentences using plain language
  • Avoid the use of jargon, Abbreviations or acronyms
  • Provide clarification and explanation
  • Make sure that the message that you intent to convey is understood
  • Try to use alternative, inclusive holistic approaches to treatment
  • When using assessment tools, remember that some people may have subjected in the past to interrogation methods, and being questioning may increase stress and fear
  • Make sure that client understood time and date of next meeting
  • At all times and circumstances be respectful
  • Thank your Interpreter and client
  • Debrief session with Interpreter after client is gone, if need be
  • Evaluate your session
  • Evaluate yourself
  • Provide professional training and resources focusing in education in cultural competency anti-racism and diversity issues as part of in-service and professional development opportunities.

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Xaqiiqaha Balwadda Khamaarista

  • 95% dadka ku lugta leh khamaaristu waa caafimaad qabaan marka ay timaad khamaarista hase yeeshee,
  • 5% dadku waa balwadlayaal khamaar, iyo
  • 1%  kamid 5% waxaa ay yihiin khamaarlayaal daran.

Dad badani waxay khamaaraan bilaa dhibaato. Dadka intooda badan waxay khamaaraan iyagoon wax dhib soo gaadhsiinayn nafahooda ama dadka kale. Marka la eego daraasadda 1995 ee CAMH (Centre for Addiction and Mental Health),  84% kamid ah qaangaarka Ontario waxay khamaaraan ugu yaraan mar sannadkii, 1/3 kamid ah dadkuna (33%) waxay kaqaybgaleen ugu yaraan saddex nooc oo khamaar ah 1994 (Ferrir 1996).

Haddaba, waxa jira qayb kamid ah dadka kuwaasi oo qaada “balwadda khamaarista” balwadda khamaarkuna waxay aad ugu badan tahay waxyaabaha kale ee la-qabatimo. Khamaarlayaasha, ilaa 50% waxay qabaan dhibaatada isticmaalidda daroogo. Sagaal ilaa siddeed iyo toban boqolkiiba isticmaalayaasha daroogadu waxay la soo baxayaan dhibaato khamaaris. Isticmaalka daroogadu waxay ku badan tahay khamaarlayaasha da’da yar.

Taasi aad ayey u adag tahay in la ogaado cidda ay si toos ah u saamayso khamaaristu, sababtoo ah “waa xanuun aad u qarsoon”.

Jason Azmier, falanqeeye siyaasadeed oo sare ee Ururka Canada West Foundation ayaa sheegtay Waa kuwan xaqiiqooyin, marka la eego Tirakoobka Kanada ee 2002 ee Xogururita Caafimaadka Maskaxda iyo Fayoobaanta (Xogururinta Beesha Caafimaadka Kanadiyaanka (CCHS), Wareeg 1.2):

¾ kamid ah dadka Kanada (18.9 milyan) oo da’doodu tahay 15 jir kabadan waxay ku kharash gareeyeen lacag nooc kamid ah khamaarka 2002.

In kabadan 1 kamid ah 4 (27%) waxay ku sharxeen naftooda “khamaarlayaal joogto ah”, oo ciyaara ugu yaraan halmar toddobaadkii

Iibsashada tigidhka lootarigu waa khamaarka ugu caansan (65% ama xogururinta dadka)

Kharash garaynta khamaarka ee celcelis ahaan ee Kanadiyaanka 18 jirka ama kawayn wuxuu ahaa $485 qofkii 2002- in kabadan korodh saddex laab ah oo kasoo bilaabmay $130 1992

Ugu dhawaan 62% balwadlayaasha khamaarku waxay ku kharash gareeyaan in kabadan $1,000 sannadkii khamaarista.

Dadka Kanada waxay dareensan yihiin in khamaaristu tahay hawl la aqbali karo kaasi oo aad loo taageero aqoonta ku salaysan dartii oo ay dawladdu xakamayso. (www.statcan.gc.ca)

This page is also available in: English, Arabic, Chinese (Simplified), Italian

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About

Niagara Multilingual Prevention/Education Problem Gambling Program

A Problem Gambling Project for Special Populations: Ethno-Cultural Communities,  provided through Addiction Services, at the Niagara Health System.

Background:

Established in 2000, the Niagara Multilingual Prevention/Education Problem Gambling Program was created to provide culturally and linguistically appropriate problem gambling  services via  awareness, information, education and referrals to the various ethno-cultural communities across the Niagara Region, as well as outreach and public education activities. All our services are free and particular attention has been placed on confidentiality.

The Program supports the needs of the ethno-cultural communities and provides a link with other related issues such as substance abuse or concurrent disorders, and has established a partnership amongst all Niagara Region multicultural communities, services providers working with these communities and other social service providers..

This program is funded by the ninistry of Health and Long-Term Care Health Promotion Implementation Branch

Standards, Programs and Community Development Branch

Tobacco and Chronic Disease Prevention Unit

Services:

www.gamb-ling.com

A multi-lingual website in 12 different languages: Arabic, Chinese, English, Farsi, Hindi, Italian, Portuguese, Russian, Somali, Spanish and Urdu, which contains linguistically and culturally appropriate information, and links to other related sites.

Problem Gambling Training for:

  • Settlement workers
  • Cultural Interpreters
  • Social Service providers
  • Financial/Legal sector
  • other services

Gambling and Problem Gambling Information/ Awareness Sessions for:

  • ethno-cultural communities
  • social service providers
  • financial/legal sector
  • community groups
  • ESL students and other services

Provision of multilingual Problem Gambling Educational Resources:

  • Brochures
  • Posters
  • Manuals
  • Handbooks, etc.

Problem Gambling Display Information Tables at  Community Events

Counselling

All requests for problem gambling counselling are referred to the Community Addiction Services of Niagara (CASON) the designated problem gambling treatment centre for the Niagara Region.

Local Resources

  • Niagara Multilingual Prevention/Education Problem Gambling Program, Addiction Services, Niagara Health System: 905-378-4647 x32503
  • Web site: www.gamb-ling.com
  • Heather Scott, Regional Director, Addiction and Mental Health Services: 905-378-4647 X
  • Myra Quinonez-Alfonso, Program Coordinator, Niagara Multilingual Problem Gambling Program: 905-378-4647 x32503
  • Community Addiction Services Niagara (CASN) Gambling Treatment Program: 905-684-1859
  • Gamblers’ Anonymous Niagara: 905-351-1616
  • Credit Counseling of Regional Niagara: 905-684-9401

Provincial Resources

  • Ontario Problem Gambling Helpline (24-hour referral): 1-888-230-3505
  • Centre for Addiction and Mental Health (CAMH) toll-free Gambling Counselling: 1-888-647-4414
  • CAMH Multilingual Problem Gambling Service  (pdf to camh brochure)
  • www.ProblemGambling.ca
  • 24-hour Credit Counselling: 1-800-267-2272