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GET INFORMED Get informed about problem gambling, how and why we gamble, and how to gamble safe. LEARN Learn the signs and symptoms of a gambling problem.

Read more in our library, play a game or take a quiz to see if you may have a problem. INFORMATION Information and services to help problem gamblers, their family and their friends to cope.

If you feel that you need professional assistance with a gambling problem, call:

Niagara Multilingual Prevention/Education Problem Gambling Program : 905-378-4647 x63849

Web site: www.gamb-ling.com

Community Addiction Services of Niagara,  Gambling Program : 905-684-1859

Gamblers’ Anonymous Niagara : 905-351-1616

Credit Counseling of Regional Niagara : 905-684-9401

Ontario Problem Gambling Helpline (24-hour referral) : 1-888-230-3505

Centre for Addiction and Mental Health (CAMH) toll-free gambling counselling : 1-888-647-4414

24-hour Credit Counselling : 1-800-267-2272

Gamble Scramble(pdf)

Print this word game and have fun while you learn about safe gambling!

Problem Gambling and Ethno-Cultural Groups

The issue of problem gambling within ethno cultural communities is very much an issue of access and mostly due to language barriers.

Ethnicity applies to all cultural groups. It is not exclusive to minority ethno-cultural communities.

THE PROBLEM IS THE SAME

Q:Why talk about gambling and ethno-cultural groups?

A: Problem gambling is the same for every culture.

Gambling is a universal human activity. At present, research indicates that the percentage of pathological gamblers is the same for all peoples.

95% of the population are healthy when it comes to gambling and have been involved in gambling activities,

5% of the population are problem gamblers, and

1% of the 5% are compulsive/pathological gamblers.

” The rate of gambling activity amongst ethno-cultural groups is similar to gambling rates for the general population. (ARF Study, 1996)”

However, we need to emphasize that is not the issue of gambling but the lack of access to information and resources that may place individuals from ethno- cultural groups at risk of further developing the problem.

The prevalence of gambling within Toronto’s Chinese community appears to be lower than the general adult population across Canada, despite stereotypes of the high prevalence of gambling among the Chinese. Chinese Family Life Services Study (1998).

There is very little research done in regard to Problem Gambling and Ethno- Cultural Communities. Due to this situation, this website will be treated as a “work-in-progress” and it will be updated as soon as more information is available.

Are the reasons for ethno/multicultural communities and gambling different?

Whether people belong to ethno cultural or multicultural communities or the mainstream culture, the reasons for gambling, and the problems that can develop are the same.

According to the Centre for Addictions and Mental Health, CAMH, People from different cultural backgrounds gamble:

· To socialize

· To escape problems and isolation

· To socialize with members of cultural groups

· To regain social status

· To celebrate religious festivals

Gambling is a way to socialize for all peoples. However, people of different cultural backgrounds have unique social and recreational activities as well as their preferences for games. In the Italian community for example, card playing is very popular, whether at home or at social clubs. Children of Asian cultural background are taught to play the game Mahjong, or Fan-Tan, which is a traditional and very simple pebble-counting game. “Fan” means “to turn over” an object, which could be a cup or a bowl, and “Tan” means “spread out” the stones.

When talking about gambling and ethno-cultural groups we have to acknowledge the issue of immigration – life in transition. The extra stress on newcomers and refugees may put them in a more vulnerable position to develop a problem as an escape to release feelings of loneliness, homesickness, sadness and anguish.

People from different cultural backgrounds may use gambling to regain lost status, to feel part of the new community, part of the crowd, to feel that one “belongs”. However, the social stigma that is attached to gambling among ethno-cultural populations within their own communities may prevent gamblers who may develop a problem to neither admit that there is a problem within certain community nor to seek the professional necessary help. Therefore, few will acknowledge that one may have a gambling problem and that external help to address the problem is needed. There is a greater stress on family members to deal with this problem and also to provide the necessary health, financial and legal care.

There can also be an issue of conflict of values between gambling as a religious or cultural practice, versus the modern western practice of gambling for entertainment.

Since gambling is a tourist attraction, there are more opportunities for multilingual people to be employed within the gaming industry (casinos, bingo halls, etc.). Due to the availability/accessibility of gambling venues, there is a high incidence of problem gambling within the gaming industry.

Why then talk about ethno/multicultural communities and gambling?

Ethno-cultural communities are under-represented in gambling treatment. The lack of appropriate, culturally sensitive counselling services specifically designed for ethno cultural populations in specific languages mean that these populations don’t have equal access to services and therefore they may be in a more vulnerable situation.

The Ontario Problem Gambling Help line within the period of July 1, 2000 to June 30 2001, has received 7,284 phone calls. From those calls, 3,777 were requests for general information and 3,548 were requests for treatment services, from which 24 calls were tabulated to request services in languages other than English. The languages in which services were requested are: Punjabi, Serbian/Croatian, Vietnamese, Mandarin, Portuguese, French, Tamil, Spanish, Chinese, Polish, Farsi and German. There’s also a demand for tools to assess the risks and treatment needs of problem gamblers to be interpreted in other languages.

According to Statistics Canada’s 1996 Census, multicultural communities In Ontario make up 1/3 of the population of Toronto, 8% of the population of Hamilton, Kitchener and London, and 3.5% of the population in the St. Catharines-Niagara area.

Due to the increased numbers of gambling venues in Niagara, Ontario, Canada and globally, more research on gambling and ethno-cultural communities is necessary. As of May 2001, the Ontario Problem Gambling Research Centre (OPGRC) as awarded $1.6 million for research focusing on special populations, which includes amongst others: ethno-cultural groups.

The results of this report will be a great help in overcoming this situation. Once more information is available, effective practices for the assessment and treatment of problem gambling for ethno-cultural populations will mean that more Ontarians can get help.

Developing Effective Practices for Ethno-Cultural Groups

Working in partnership and/or very closely with ethno-cultural communities is a key element for developing effective and alternative mental health practices to address the issue of problem gambling.

As A. Blaszczynski, concludes in his article “Gambling Problems in a Multicultural Society”, of research done in Australia,

“In order to achieve better outcomes for ethnic clients, therapists must accommodate cultural differences and specific cultural needs of ethnic clients. The cultural background of ethnic clients provides them with a context for actions and interactions with each other. This context will have embedded in it culturally based beliefs, values, attitudes and role requirements. Awareness of the influence of culture will allow therapists to gain more relevant information from ethnic clients by asking more appropriate questions and allow for more culturally appropriate interventions.”

These practices must include:

• Outreach
• Developing partnerships and/or coalitions
• Prevention and awareness programs
• Counselling in various languages
• Language-specific publications
• Increased collaboration with service agencies working specifically with ethno-cultural groups
• Groups in Ontario

Ways counsellors can test and modify their own attitudes and perceptions

• Counsellors need to increase self-awareness and develop relevant skills
• Focus on the individual.
• Learn the cultural and religious beliefs, and traditions related to gambling.
• Consider the element of stress.
• Consider the role of family in the person’s culture.
• Understand the concept of “time” (provide extra time, longer appointments, flexibility in keeping/missing appointment, lateness, etc.)
• Understand the family’s structure and expected roles within each culture,
• Find out about the historical cultural perspective and context of gambling.
• Learn about the perception of gambling in the client’s culture.
• Know the common forms of gambling of client’s particular culture.

El juego y los grupos Etno-Culturale

En el processo de realizacion de esta nuevo proyecto, nos dimos cuenta de que el problema con los juegos de azar o apostar es un asunto de accesso pero mas que todo es un asunto de idioma. Cuando hablamos de grupos etno-culturales, nos referimos a una minoria etno-cultural, aun cuando etnicidad aplica a todos los grupos.

El problema es el mismo

P: Porque entonces enfatizar en juegos de azar y grupos etno-culturales?

R: El problema con los juegos de azar o apostar es igual para todos los grupos

Los juegos de azar o apostar son una actividad universal para la humanidad. Hasta ahora, las investigaciones nos indican que el porcentaje de jugadores patologicos es el mismo para todas las personas.

95% de la poblacion es saludable en cuanto a juegos de azar o apostar se refiere, aun cuando han participado en ellos.

5% de la poblacion son jugadores con problemas,

del 1 % al 5% son jugadores compulsives o patologicos.

“El porcentaje de juego entre los grupos etno-culturales es similar al porcentjge de juego de la poblacion general. (Estudio ARF, 1996)”

Sin embargo, es importante enfatizar que no es tanto el problema del juego en si, sino que la falta de accesso a informacion asi como de recursos la que pone a las personas que pertenecen a grupos etno-cultural en mayor riesgo de desarrollar problemas con el juego

La frecuencia de participacion en los juegos de azar o apostar dentro de la comunidad China de Toronto es menor que la de la poblacion general de adultos en Canada, a pesar del stereotipo del alto indice de participation de la comunidad China en estos juegos. Estudio de Servicios de Vida en la Familia China (1998)

Al momento, hay muy pocos estudios de investigacion concluidos en relacion al problema con los juegos de azar o apostar y las comunidades etno-culturales. * Por lo tanto, esta pagina sera un “trabajo en progreso” y sera puesta al dia, tan pronto como se obtenga mas informacion*.

Los grupos ethno-culturales tiene diferentes razones por las que juegan?

La mayoria de razones por las cuales la gente juega, sin importar que pertenezcan a una comunindad etno-culural, multicultural, o la cultura dominante, son las mismas.

Segun el Centro de Adiccion y Salud Mental, CAMH, personas de diferentes culturas juegan:

* Para socializar

* Para escapar de problemas y soledad

* Para socializar con miembros de grupos culturales

* Para obtener status social

*Para celebrar festividades religiosas

El juego es una forma de socializar para toda la gente. Sin embargo las personas de diferente origen cultural tienen formas unicas y mas exclusivas de participar en actividades tanto sociales como recreacionales, e igualmente son sus preferencias por los juegos de azar o apostar. Por ejemplo en la Comunidad Italiana, el jugar cartas es una actividad muy popular ya sea en casa o en algun club social. A los niños de las culturas Asiaticas se les enseña el juego Mahjong, o Fan-Tan, el cual es un juego tradicional y simple de contar piedrecitas, Fan significa dar vuelta a un objeto, que puede ser una taza, un tazon, o un plato hondo, y Tan significa aventar o tirar las piedras.

Cuando se habla de juegos de azar o apostar y grupos etno-culturales se debe mencionar el factor de la immigracion y sus efectos y del periodo de -vida en transicion-del individuo. Esta doble presion sobre los nuevos immigrantes y refugiados los coloca en una posicion vulnerable, la cual podria causar problemas con el juego, y por este medio escapar de los sentimientos de soledad, nostalgia, tristeza y angustia.

Personas de diferentes origenes culturales puede ser que usen los juegos de azar o apostar para ganar la posicion social que han perdido, para sentirse parte de una nueva comunidad, parte de un grupo, para sentir una pertenencia. Sin embargo el estigma social que trae consigo el juego para las poblaciones etno-culturales dentro de sus mismas comunidades, puede ser una causa para que los jugadores no admitan que esto es un problema, y por lo tanto no recurran o busquen ayuda profesional. De esta forma nadie sabra que alguien de una particular comunidad tiene problemas con los juegos de azar o apostar y por consiguiente, no se buscara la ayuda professional externa necesaria.. Por el contrario, se impone una mayor presion a los miembros de la familia para no solo tratar internamente con este problema, sino tambien para prestar todo tipo de ayuda necesaria ya sea de salud, de finanzas, o de asuntos legales.

Para los grupos ethnoculturales, existe tambien el factor de conflicto de valores en cuanto al juego como una practica religiosa y cultural y la idea Norte Americana de la practica del juego como un entretenimiento, la cual es muy comun en Canada.

Debido a que la industria de los juegos de azar o apostar es una atraccion turistica, muchas veces las personas que hablan varios idiomas pueden tener mejores oportunidades de empleo en este campo (casinos, bingo, salones, etc.). **Sin embargo, debido a la disponibilidad y accesibilidad de estos sitios de juego, la incidencia de problemas relacionados con los juegos de azar o apostar es mayor dentro de esta industria.**

Porque entonces hablar de las comunidades etno-culturales y el juego?

Las comunidades etno-culturales no estan altamente representadas en los tratamientos con los juegos de azar o apostar. La falta de consejeria con un conocimiento cultural apropiado, asi como servicios especialmente diseñados para estas comunidades, ademas del problema del idioma, son factores que tienen como resultado el poco acceso de los grupos ethnoculturales a estos servicios, por lo cual su situacion es mas vulnerable.

La linea de Ayuda de Problema de Juego en Ontario dentro del periodo de Julio 1 del 2000 y Junio 30 del 2001 recibio 7,284 llamadas telefonicas. De las cuales 3,777 fueron para informacion general y 3,548 fueron para solicitar tratamiento, de estas ultimas, 24 solicitaron servicios en otro idioma que no fuera Ingles. Los idiomas en los cuales los servicios fueron solicitados son: Punjabi, Serbian-Croata, Vietnames, Mandarin, Portugues, Frances, Tamil, Español, Chino, Polaco, Farsi, y Aleman. Hay tambien demanda para que los cuestionarios de riesgos y tratamientos para identificar el problema con los juegos de azar o apostar se traduzcan en otros idiomas.

En Ontario las comunidades multi-culturales de acuerdo al censo de 1996, representan: un 1/3 de la poblacion en Toronto (desde que este Censo fue tomado, la situacion ha cambiado ya que en Toronto el 75% de la poblacion tiene otros origenes etnicos), el 8% de la poblacion de Hamilton, Kitchener, y London, y el 3.5% de la poblacion en St. Catharines y en la region del Niagara.

Sin embargo debido al incremento de las sitios de juego enl Niagara, Ontario, Canada, y en todo el mundo, es necesaro hacer mas investigaciones acerca de los juegos de azar o apostar y de las comunidades etno-culturales. En Mayo del 2001 el centro de investigacion de juego en Ontario (OPGRC) obtuvo $1.6 millones de dolares para ser usados en investigaciones dirigidas a poblaciones especiales, los cuales incluye entre otros los grupos etno-culturales.

Los resultados de dicho reporte seran de gran ayuda para resolver esta situacion. Cuando mas inforamcion sea disponible, practicas mas efectivas para determinar y tratar el problema de los juegos de azar o apostar y las poblaciones etno-culturales se pondran en practica, lo que significara que mas personas en Ontario obtendran ayuda.

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Desarrollando practicas efectivas para los grupos etno-culturales

Trabajando en colobarion y muy de cerca con las comunidades etno-culturales, es un elemento muy importante para desarrollar alternatives y practicas efectivas de salud mental enfocadas a tartar los problema con los juegos de azar o apostar.

Asi como A. Blasczzynski, concluye en su articulo “Problemas de juego en la sociedad multicultural”, de la investigacion realizada en Australia, “Para poder alcanzar mejores resultados con los clientes etnicos los terapistas deben acomodar diferencias culturales y necesidades especificas para los clientes de grupos etnicos. El origen cultural de los clients de poblaciones ethnoculturales trae consigo un contexto de acciones e interacciones. Este contexto entrelaza culturalmente creencias, valores, actitudes, y necesidades. El reconocimiento de la influencia de la cultura de los clients etnicos, permitira a los terapistas obtener informacion mas relevante para hacer preguntas mas adecuadas y por consiguiente encontrar soluciones culturales mas apropiadas”

Estas practicas deben incluir:

Publicidad

Trabajar en coalicion o colaboracion

Desarrollo de programas de prevencion y reconocimiento

Consejeria en varios idiomas

Publicaciones en diferentes idiomas

Trabajar en colaboracion con otras agencias que trabajan esclusivamente con grupos etno-culturales

Formas en que los consejeros pueden probar y modificar sus ideas y percepciones

Los consejeros necesitan aumentar su proprio conocimiento y desarrollar tecnicas enfocadas en el individuo

Aprender las creencias culturales y religiosas y las tradiciones relacionadas al juego

Considerar los elementes de stress

Considerar el papel de la familia en la cultura de la persona

Entender el concepto de “tiempo” (proveer extra tiempo , citas mas largas, flexibilidad para mantener o perder citas, tardanzas, etc.)

Entender la estructura familiar y los papeles que cada individuo juega dentro del contexto familiar

Averiguar el aspecto historico cultural dentro del contexto del juego

Aprender la percepcion de juego en la cultura del cliente

Conocer las formas comunes de juego en la cultura particular de cada cliente.

Bailout – Money given to a gambler to allow him/her to pay debts without suffering consequences. A form of enabling.

Bet – The amount of money or object that is risked in a wager.

Bingo – A game of chance where the players use a board that is divided up into squares. The squares are all numbered, and the numbers are picked randomly from a container of some kind. The first person to match the numbers picked on their game card in a row, across, horizontally, or diagonally wins.

Casino – A gambling facility that normally includes all or a combination of the following: slot machines, video games, card games, and other games such as keno, craps and bingo. Usually there is a minimum age you have to be to be allowed inside.

Chasing – The urgent need to keep gambling–often with larger bets–or the taking of greater risks in order to make up for a loss or series of losses.

Compact – Voluntary agreements between Indian tribes and the states that regulate Tribal gaming.

Compulsive Gambling – Not being able to resist the urge to gamble. This leads to damage to a person’s personal life, family, or job. It is a disorder or addiction that can be helped. Also referred to as pathological gambling.

Craps – A game of chance where the player throws two dice. If the player rolls a 7 or 11, the total of the two dice together, the player wins. This is probably the most popular game of chance in the world, but it is illegal in some states.

Gambling – To bet money on the outcome of a game, contest, or other event. Playing a game of chance.

Gamblers Anonymous (GA) – A fellowship in which people share their experience, support, and hope in order to stop gambling and build better lives.

Gam-Anon – A fellowship in which families and friends of compulsive gamblers learn effective ways to cope with the gambling problem by seeking help for themselves and gaining serenity and peace of mind.

Gross Revenues (Gross Receipts) (Handle) – The total amount wagered by the gamblers.

Handle – Total amount of money bet.

High Stakes Bingo – The type of bingo that is played at the Tribal casinos. The prizes are larger than what you find at bingo games run by a charitable organization such as a church.

In Action – A term used to describe the gambler when gambling. Some describe it as a physiological and psychological arousal.

Inpatient Treatment – A patient staying in a hospital or treatment center for treatment.

Keno – A game of chance in which players pick numbers on a grid, similar to lotto.

Lawful Gambling (formerly Charitable Gambling) – Games including pull-tabs, bingo, tipboards, paddlewheels and raffles that are operated by nonprofit groups under state regulations.

Lottery – A game of chance where tokens, keys, or other objects are sold. Of these items only one is the winner. The winner is usually selected randomly by a drawing.

Net Proceeds (Net Outcome) – Amount of money left after all prizes are given out, taxes are paid, and expenses are paid.

Net Revenue (Consumer Loss) – The amount of money a gambling enterprise makes in profits after payment of prizes. It is a better measurement than gross revenues or the handle (total amount of money wagered by consumers) for comparing the size of one form of gambling with another, or with nongambling industries.

Off-track Betting – Betting on horse racing away from the track where the race is being run. Can be done by phone or at a specific off-track betting location.

Outpatient Treatment – A patient who receives treatment at a hospital or clinic without being hospitalized.

Paddlewheel – Round wheel that is used in some games of chance. Sometimes used in raffles to select winning numbers.

Pari-mutuel Betting – A system of betting, mainly on horse races, in which the winner splits the winnings with the state, the track, and other winners.

Problem Gambling – Heavy gambling by people who are not fully addicted and can stop but who experience problems related to their gambling.

Pull-tabs – A game of chance in which the player pulls tabs on a card to match symbols to find out if he/she wins or loses.

Risk – The possibility of losing an amount of money that is bet on the outcome of an event, contest, game, or machine.

Simulcasting – Any televising of races for the purpose of betting on them. Usually televised at off-track betting parlors or at a racetrack other than the one at which a race is being run.

Tipboards – A game of chance in which tickets are sold off a board and then the seal is broken to show the winner.

Video Gaming – Electronic games, typically poker, keno, blackjack or slots, played on a video screen for money.

©2000-2004 Minnesota Institute of Public Health.

Reproduced without permission.